CHIPS N CHOPS

 Privacy Policy for CHIPS N CHOPS

Effective Date: September 19, 2026

Last Updated: September 19, 2026

CHIPS N CHOPS ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the CHIPS N CHOPS mobile application (the "App") and related services.

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the App.

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1. About CHIPS N CHOPS

CHIPS N CHOPS is a food and restaurant-related application operated by:

Company Name: CHIPS N CHOPS

Business Address: Pakistan

For privacy-related questions or requests, please contact us using the information provided at bottom.

2. Information We Collect

Depending on how you use the App and the features available, we may collect the following categories of information.

2.1 Information You Provide Directly

When you create an account, place an order, contact us, or use certain features, you may provide information such as:

- Full name

- Phone number

- Email address

- Delivery address

- Billing or other address information

- Account login information

- Order details

- Food preferences or special instructions that you choose to provide

- Information you provide when contacting customer support

- Feedback, reviews, comments, or other information you voluntarily submit

We only request information that is reasonably necessary to provide the relevant service or functionality.

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3. Information Collected Automatically

When you use the App, certain technical information may be collected automatically, depending on the device, operating system, and services used by the App.

This may include:

- Device type and model

- Operating system and version

- App version

- Mobile network information

- IP address

- Device identifiers

- Language and regional settings

- Crash and diagnostic information

- App performance information

- Information about how you interact with the App

- Date and time of App usage

This information may be used to maintain, secure, troubleshoot, and improve the App.

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4. Location Information

If the App provides location-based functionality, such as finding nearby CHIPS N CHOPS locations or helping with delivery, we may request access to your device's location.

Location access may be:

- Precise location, where necessary for a specific feature; or

- Approximate location, where precise location is not required.

We will only access location information when the relevant permission has been granted through your device.

You can control location permissions through your Android device settings. Disabling location access may prevent certain location-based features from working properly.

If the App does not require location information for its functionality, this section should be removed or modified accordingly.

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5. Camera, Photos, and Other Device Permissions

The App may request access to certain device features only when required for a particular functionality.

For example, if applicable, the App may request:

- Camera access

- Photos or media access

- Notification permissions

- Location access

- Internet/network access

Permissions are requested through the Android operating system and you can manage them through your device settings.

We do not access device features unless they are required for an available App feature or you voluntarily provide information through that feature.

If a particular permission is not used by the App, it will not be requested.

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6. How We Use Your Information

We may use the information we collect for purposes including:

Providing Services

- Creating and managing your account

- Processing and managing orders

- Delivering food or other requested services

- Processing payments through supported payment providers

- Providing customer support

- Communicating with you regarding your orders

- Providing requested App features

Improving Our Services

- Understanding how users interact with the App

- Improving the functionality and performance of the App

- Developing new features and services

- Troubleshooting technical problems

- Conducting internal analytics and research

Security and Fraud Prevention

We may use information to:

- Protect the App and our systems

- Detect and prevent fraudulent or unauthorized activity

- Investigate security incidents

- Enforce our terms and policies

- Protect users and our business

Communications

We may use your contact information to send:

- Order confirmations

- Order status updates

- Important service notifications

- Account-related messages

- Customer support communications

Where required by applicable law, we will obtain appropriate consent before sending promotional communications.

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7. Payments

If the App allows you to make payments, payment transactions may be processed through third-party payment service providers.

Depending on the payment method, these providers may collect information such as:

- Payment card information

- Transaction information

- Billing information

- Payment identifiers

CHIPS N CHOPS generally does not store complete payment card details on its own servers unless explicitly stated otherwise.

Payment providers process your information according to their own privacy policies and security practices.

You should review the privacy policy of the payment provider used for your transaction.

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8. Third-Party Service Providers

We may use trusted third-party companies and service providers to help operate and improve the App.

These providers may assist with:

- Cloud hosting

- Database services

- Analytics

- Crash reporting

- Payment processing

- SMS or email communications

- Push notifications

- Customer support

- Delivery services

- Security and fraud prevention

Third-party service providers may have access to information only to the extent necessary to perform services on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.

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9. Analytics and Crash Reporting

We may use analytics and crash-reporting technologies to understand App usage and identify technical problems.

These services may collect information such as:

- Device information

- App version

- Operating system

- Usage events

- Crash logs

- Diagnostic information

- General technical information

Analytics information is used to improve the stability, security, and performance of the App.

If we use a specific analytics provider, its privacy practices may also apply.

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10. Advertising

If the App displays advertisements, we may use third-party advertising providers.

Advertising providers may collect or receive information such as:

- Advertising identifiers

- Device information

- Approximate location

- App interaction information

- Advertising and measurement information

This information may be used to display, measure, and improve advertisements.

Where required by law or platform policies, we will obtain appropriate consent before using personal information for personalized advertising.

If CHIPS N CHOPS does not display advertisements, this section may be removed.

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11. Push Notifications

With your permission, the App may send push notifications.

Notifications may include:

- Order updates

- Delivery updates

- Account notifications

- Service announcements

- Promotional messages, where permitted

You can disable push notifications through your Android device settings.

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12. How We Share Information

We do not sell your personal information as a standalone product.

We may share information when reasonably necessary with:

Service Providers

Companies that provide services on our behalf, such as hosting, payment processing, analytics, communications, delivery, and technical support.

Business Partners

Where necessary to provide a service you requested, such as processing or delivering an order.

Legal and Regulatory Authorities

We may disclose information if required to do so by applicable law, regulation, court order, legal process, or governmental request.

Protection of Rights and Safety

We may disclose information when reasonably necessary to:

- Prevent fraud

- Protect the safety of users

- Protect our rights or property

- Investigate misuse of the App

- Enforce our agreements and policies

Business Transfers

If CHIPS N CHOPS is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

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13. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

- The type of information

- The purpose for which it was collected

- Whether you maintain an account

- Legal and regulatory requirements

- Accounting and transaction requirements

- Dispute resolution requirements

- Security and fraud-prevention requirements

When information is no longer required, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements.

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14. Account Deletion and Data Deletion Requests

If the App provides account creation, you may request deletion of your account and associated personal information.

To request account deletion, contact us at:

Email: [Enter Account Deletion/Support Email]

Please include sufficient information for us to identify your account and process your request.

Some information may need to be retained where required by law or where reasonably necessary for legitimate purposes such as fraud prevention, security, accounting, dispute resolution, or compliance with legal obligations.

Where applicable, account deletion functionality may also be available directly within the App.

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15. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

Security measures may include:

- Secure communication protocols

- Access controls

- Authentication mechanisms

- Secure hosting infrastructure

- Monitoring and logging

- Regular security maintenance

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

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16. Children's Privacy

The App is not intended to knowingly collect personal information from children where prohibited by applicable law.

We do not knowingly collect personal information from children in circumstances where parental consent is legally required unless appropriate consent has been obtained.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at:

Email: [Enter Privacy Email]

If we become aware that we have collected personal information from a child in circumstances where collection was not permitted, we will take reasonable steps to delete the information as required by applicable law.

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17. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

- Request access to personal information we hold about you

- Request correction of inaccurate information

- Request deletion of certain information

- Request restriction of certain processing

- Object to certain processing

- Withdraw consent where processing is based on consent

- Request information about how your data is used

- Request a copy of certain information

To exercise an applicable privacy right, contact:

Email: [Enter Privacy Email]

We may need to verify your identity before processing certain requests.

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18. Cookies and Similar Technologies

The App itself may not use traditional browser cookies. However, our website, third-party services, or embedded technologies may use cookies or similar technologies.

These technologies may be used for:

- Website functionality

- Security

- Analytics

- Performance monitoring

- Remembering preferences

- Measuring marketing activities

You can manage cookies through your web browser settings where applicable.

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19. Third-Party Websites and Services

The App or our website may contain links to third-party websites, services, or applications.

CHIPS N CHOPS is not responsible for the privacy practices, content, or security of third-party services.

When you access a third-party service, that service's own privacy policy will apply.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

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20. International Data Transfers

Depending on the service providers we use, your information may be processed or stored in countries other than the country in which you live.

Where applicable, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data-protection laws.

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21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

- Changes to our services

- Changes to the App

- Changes in technology

- Changes in applicable laws

- Changes in our privacy practices

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

Where required by applicable law, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically.

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22. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

CHIPS N CHOPS

Email: 12sumaira.bibi@gmail.com

Address: Pakistan

We will make reasonable efforts to respond to privacy-related requests within the period required by applicable law.

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23. Consent

By using the CHIPS N CHOPS App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, to the extent permitted by applicable law.

Last Updated: September 19, 2026